A client arrives at your salon and she wants to take an appointment with her normal hairdresser. And as well for the same treatment as last time she came. Do you have a plan how to find this data in a paper agenda where you write down your customers?
With internet connection, you can acquire such information anywhere, anytime – also on vacation. With a hair salon app arranging visits is much easier. Just enter the name of the customer and you will learn not only who attended her last time, but also what was the treatment, the discount she was given, and which movie moved her to tears. And some other handy information that make better lots in customer care. The application gathers data about customers of your enterprise in one place, constructing a compendium of information about them. Forget about dusty papers that nobody cares about and post-its that cannot be read. The electronic customer database is an actual assistance in salon management. At the same time it grants as well opportunities unreachable for paper documentation. Available filters give you an opportunity to pick clients according to the services they normally ask for, with what frequency they visit the hair salon, what their choices are. Because of this, you are able to separately run efficient promotional campaigns targeting chosen client groups. You can as well remind about treatments that are worthwhile doing cyclically.
It is also achievable to reach people who have stopped coming to the salon and offer them an inviting promotion. In a hair salon app, the visit history is generated automatically. Thanks to this you are able to easily and quickly reach data about formerly performed services.